📖 FAQ for Vendors (Business Owners & Service Providers)
🔷 What is clickNchill?
clickNchill is an online platform (website + apps) where businesses and service providers can list their services, promote themselves, and connect with local customers looking for reliable businesses in their city.
🔷 Why should I list my business on clickNchill?
✅ Reach more customers in your city.
✅ Get discovered when people search your category.
✅ Showcase your services, photos, contact details, and reviews.
✅ Use tools like banners and “Be on Top” to stand out.
✅ Strengthen your local presence cost-effectively.
🔷 Who can register as a Vendor?
Any business or service provider — small shop, freelancer, professional, or large company — who wants to be found by customers in their city can register.
Examples: plumbers, salons, bakers, event planners, gyms, repair services, restaurants, etc.
🔷 How do I sign up?
1️⃣ Install the app or visit www.clickNchill.com.
2️⃣ Enter your valid mobile number.
3️⃣ Enter the OTP sent to your mobile.
4️⃣ Your account is ready — you can now add listings.
🔷 What details are required for listing my business?
You’ll need to provide:
🔷 Can I list in multiple cities or categories?
You can list your business in one city per listing and select one category with up to 3 subcategories per listing.
If you serve multiple cities or want to list under other subcategories, you need to create separate listings.
🔷 Is it free to list my business?
No — clickNchill is a paid platform because your listing goes live and visible only after payment of the chosen plan (e.g., annual, lifetime).
🔷 What are “Banner Promotions”?
These are visual banners displayed on the homepage of your city in the app/website.
✅ You can purchase banner space to highlight your business even more prominently.
✅ Visible only to users who select your city.
✅ If multiple vendors buy banners in the same city, they rotate in a slideshow.
🔷 What is the “Be on Top” feature?
“Be on Top” ensures your listing appears first in the search results in your chosen subcategory & city — ahead of others in the same category.
This is optional and applies to only one subcategory per listing.
🔷 Can I edit my listing after it’s live?
Yes — you can edit your listing details, images, or even upgrade your plans anytime from your account dashboard.
🔷 Can I delete my listing or account?
Yes — you can delete your listing or account anytime.
⚠️ But note:
🔷 What kind of images can I upload?
✅ Only original photos of your business, products, services, or team.
❌ No copyrighted, vulgar, religiously offensive, political, abusive, or stock images.
We may remove inappropriate content without notice.
🔷 Do you guarantee customers after I list?
We provide visibility & tools to help customers discover you.
We don’t guarantee a specific number of calls or orders because it depends on customer demand & competition.
🔷 What happens if I upload incorrect or fake information?
Your listing can be suspended or permanently removed. Vendors must ensure that all information is accurate, respectful, and lawful.
🔷 How do I contact support if I have questions?
You can reach us by:
📩 Email: clickNchill.digital@gmail.com
📞 Phone: +91 8208480840
📖 FAQ for Users (Service Seekers & General Visitors)
🔷 What is clickNchill?
clickNchill is a platform that helps you discover, contact, and review reliable businesses & services in your city — quickly & easily.
🔷 Do I need an account to use clickNchill?
No — you can browse listings freely.
But if you want to contact a vendor directly or leave a review, you must register with your mobile number & OTP.
🔷 How do I sign up?
1️⃣ Download the app or visit www.clickNchill.com.
2️⃣ Enter your mobile number & OTP.
3️⃣ That’s it — you’re ready to connect with businesses.
🔷 What information do I need to provide?
✅ Just your mobile number (mandatory)
✅ Optionally, you can add your name & email later.
🔷 How do I find businesses?
You can search by:
🔷 Is it free for users?
Yes — browsing, searching, contacting vendors, and leaving reviews are all free for users.
🔷 Can I contact vendors directly?
Yes — you can call, message (on WhatsApp or email), or visit the business using the details they provide.
⚠️ Always verify the vendor’s identity & follow safety precautions.
🔷 Are the vendors verified by clickNchill?
We provide a platform for vendors to list themselves & customers to find them.
We do not personally verify every vendor.
We advise users to confirm the vendor’s credentials & be cautious, especially during home visits.
🔷 What safety tips should I follow?
✅ Contact vendors during business hours (10 AM–6 PM).
✅ Never invite service providers when alone at home.
✅ Verify their identity & keep valuables safe during their visit.
🔷 Can I leave reviews about a business?
Yes — you’re encouraged to leave honest, respectful reviews to help others.
We may remove abusive, fake, or offensive reviews.
🔷 Can I delete my account?
Yes — you can delete your account anytime from settings.
⚠️ Your reviews may remain visible if they help other users.
🔷 What if I face issues or have questions?
You can contact our support team:
📩 Email: clickNchill.digital@gmail.com
📞 Phone: +91 8208480840
🔷 Does clickNchill charge users?
No — clickNchill is completely free for users.
🔷 Is my data safe?
✅ We never sell your personal information.
✅ Data is securely stored & processed only in India.
✅ You can delete your data anytime.
📜 Summary
Whether you’re a Vendor looking to grow your business or a User looking to find trusted services — clickNchill is your go-to platform.
We aim to make connections simple, transparent & effective.
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